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A collection of 18 posts

continuous deployment

Acronyms you should know: MTTD and MTTR

If you’re a SUMO contributor, there are two acronyms you will start to hear more often from us developers: MTTD and MTTR. They mean “mean time to detect” and “mean time to

  • James Socol
1 min read
continuous deployment

A brief SumoDev update

A little while ago, I said that I thought we got a B in Q1, but we could move up to an A with a little more work. (This is my favorite grading

  • James Socol
1 min read
mozilla

Weekly Update for 11/3/11

Been a busy week! Helped run down an issue with our ads on Reddit. Updated django-multidb-router. - Learned a little about ContextDecorator and how to do that in Python 2.6. Shipped SUMO

  • James Socol
1 min read
kitsune

SUMO in Q2

At the end of 2010, I issued a challenge to my team: deploy support.mozilla.com continuously by the end of 2011. So, as we move into the last part of Q1, how

  • James Socol
2 min read
kitsune

The future of SUMO development

Just this month, the SUMO development team completed our transition to our new platform, Kitsune. This small release represented the culmination of nearly a year of great work, and I couldn’t be

  • James Socol
2 min read
kitsune

An End and a Beginning

2010 is coming to a close, and, with it, the end of our year-long project to create a new platform for support.mozilla.com (SUMO) is in sight. For the past year, developing

  • James Socol
2 min read
Back-end

Developing at Scale: Database Replication

When a website is small—like this one, for example—usually the entire thing, from the web server to the database, can live on a single server. Even a single virtual server. One

  • James Socol
3 min read
mozilla

Weekly Update for 06/14/2010

Last week could have gone better. We tried to push SUMO 2.1 twice only to realize we had some issues with respect to replication that need to get ironed out. We think

  • James Socol
1 min read
mozilla

Weekly Update for 07/06/2010

I missed last week. I blame the holiday on Monday. Also Erik started, which is very exciting! Tomorrow afternoon is our planned push for SUMO 2.1, which is our new discussion forum

  • James Socol
1 min read
Database

Surviving Pac Man

On Friday, Google showed off a fun new doodle in honor of the 30th anniversary of Pac Man: a Pac Man clone, complete with sounds. Unfortunately, in the initial release, those sounds started

  • James Socol
2 min read
mozilla

Weekly Update for 17/05/2010

Enjoyed the long weekend in New York, which was my big goal for this week. I was out Friday and Monday—which also happened to be the first day for Ricky, a new

  • James Socol
1 min read
mozilla

Weekly Update for 10/05/2010

Last week Filed lots of 2.1 bugs. Meet with IT and QA in preparation of 2.0 push. (It didn’t go well, but not for lack of planning.) Engineering plan is

  • James Socol
1 min read
mozilla

Weekly Update for 12/04/2010

Last week: Finished bugs 556810 (string extraction) and 554740 (Sphinx tests) and landed both. Finished up work on bug 550515 (concat and minify CSS/JS) and pulled jingo-minify out of Zamboni. Got Hudson

  • James Socol
1 min read
black triangle

SUMO's Black Triangle

A “black triangle” is an accomplishment or milestone that doesn’t look like much—it may be literally a black triangle on a screen—but is the result of a lot of preliminary

  • James Socol
2 min read
mozilla

Weekly Update for 3/15/2010

I’m going to try to do weekly updates of what I’ve been working on, what I want to get accomplished, and what kind of progress I made since the last update.

  • James Socol
1 min read
amo

Code-sharing Update

When we decided to move SUMO to a new platform, one of the reasons we chose Django was code sharing and reuse—specifically that SUMO and AMO would be able to share code,

  • James Socol
1 min read
django

The Evolution of SUMO

When I joined the SUMO team six months ago, the team was just starting a discussion of “where do we go from here?”  SUMO was built on a CMS called TikiWiki, and had

  • James Socol
4 min read
amo

So You Wanna Help Mozilla?

A common theme we heard in responses to our web developer survey was: “I wish I could help Mozilla, but I’m just a web developer.” Well, fellow web ninjas, you can put

  • James Socol
3 min read
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