Acronyms you should know: MTTD and MTTR
If you’re a SUMO contributor, there are two acronyms you will start to hear more often from us developers: MTTD and MTTR. They mean “mean »
A brief SumoDev update
A little while ago, I said that I thought we got a B in Q1, but we could move up to an A with a little »
Weekly Update for 11/3/11
Been a busy week! Helped run down an issue with our ads on Reddit. Updated django-multidb-router. - Learned a little about ContextDecorator and how to do »
SUMO in Q2
At the end of 2010, I issued a challenge to my team: deploy support.mozilla.com continuously by the end of 2011. So, as we move »
The future of SUMO development
Just this month, the SUMO development team completed our transition to our new platform, Kitsune. This small release represented the culmination of nearly a year of »
An End and a Beginning
2010 is coming to a close, and, with it, the end of our year-long project to create a new platform for support.mozilla.com (SUMO) is »
Developing at Scale: Database Replication
When a website is small—like this one, for example—usually the entire thing, from the web server to the database, can live on a single »
Weekly Update for 06/14/2010
Last week could have gone better. We tried to push SUMO 2.1 twice only to realize we had some issues with respect to replication that »
Weekly Update for 07/06/2010
I missed last week. I blame the holiday on Monday. Also Erik started, which is very exciting! Tomorrow afternoon is our planned push for SUMO 2. »
Surviving Pac Man
On Friday, Google showed off a fun new doodle in honor of the 30th anniversary of Pac Man: a Pac Man clone, complete with sounds. Unfortunately, »