kitsune - Coffee on the Keyboard

SUMO in Q2

At the end of 2010, I issued a challenge to my team: deploy support.mozilla.com continuously by the end of 2011. So, as we move into the last part of Q1, how are we doing, and what’s next? So Far This quarter we’ve managed to completely break

kitsune

The future of SUMO development

Just this month, the SUMO development team completed our transition to our new platform, Kitsune. This small release represented the culmination of nearly a year of great work, and I couldn’t be prouder of the team. At first, as the end of the tunnel approached, and we weren’t

kitsune

An End and a Beginning

2010 is coming to a close, and, with it, the end of our year-long project to create a new platform for support.mozilla.com (SUMO) is in sight. For the past year, developing the new platform has been our focus and has effected our roadmap. When 2011 starts, we’ll

django

The Evolution of SUMO

When I joined the SUMO team six months ago, the team was just starting a discussion of “where do we go from here?” SUMO was built on a CMS called TikiWiki, and had diverged pretty significantly in two years. (David Tenser wrote a more detailed history if you’re interested.