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	<title>Coffee on the Keyboard &#187; support</title>
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		<title>So You Wanna Help Mozilla?</title>
		<link>http://coffeeonthekeyboard.com/so-you-wanna-help-mozilla-316/</link>
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		<pubDate>Fri, 04 Dec 2009 00:45:22 +0000</pubDate>
		<dc:creator>James</dc:creator>
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		<category><![CDATA[amo]]></category>
		<category><![CDATA[mozilla]]></category>
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		<category><![CDATA[web dev]]></category>
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		<guid isPermaLink="false">http://coffeeonthekeyboard.com/?p=316</guid>
		<description><![CDATA[A common theme we heard in responses to our web developer survey was: &#8220;I wish I could help Mozilla, but I&#8217;m just a web developer.&#8221; Well, fellow web ninjas, you can put your skills to work with Mozilla and help make the web a better place. Our web projects are open, just like Firefox, and [...]]]></description>
			<content:encoded><![CDATA[<p>A common theme we heard in responses to our <a href="http://hacks.mozilla.org/2009/11/web-developer-survey-update/">web developer survey</a> was: &#8220;I wish I could help Mozilla, but I&#8217;m just a web developer.&#8221;</p>
<p>Well, fellow web ninjas, you <em>can</em> put your skills to work with Mozilla and help make the web a better place. Our web projects are open, just like Firefox, and we&#8217;d love your help!</p>
<p>If you&#8217;re a web developer and want to help Mozilla and Firefox users while working on sites that see millions of visitors every day, follow me through the jump and I&#8217;ll show you around our shop and introduce you to the tools we use.<span id="more-316"></span></p>
<h3>Our Projects</h3>
<p>Mozilla Web Dev is responsible for pretty much every web site at Mozilla, from <a href="https://addons.mozilla.org/">Addons</a> to <a href="http://support.mozilla.com/">Support</a> to <a href="http://www.mozilla.com/">Mozilla.com</a> to <a href="http://www.spreadfirefox.com/">Spread Firefox</a>. We also take care of web services like the <a href="https://wiki.mozilla.org/AUS">Application Update Service</a>, <a href="https://wiki.mozilla.org/PFS2">Plugin Finder Service</a> and the <a href="https://wiki.mozilla.org/Socorro">Crash Report Beacon</a>.</p>
<p>Almost all of our code (everything except Socorro—the crash report beacon—I think) is available on <a href="http://viewvc.svn.mozilla.org/vc/">svn.mozilla.org</a>. You can browse around the server and see the source right now. It will all basically run on the standard LAMP (where P is PHP or Python) stack.</p>
<h3>Our Tools</h3>
<p>The control center of web development at Mozilla is <a href="http://bugzilla.mozilla.org/">Bugzilla</a>. All our work takes the form of &#8220;bugs&#8221; here. A &#8220;bug&#8221; is not necessarily a problem with the software. A new feature or a software update would also be called a &#8220;bug.&#8221; I&#8217;ll talk about the life-cycle of a web development bug below.</p>
<p>IRC is just as important as Bugzilla. Both our staff and our contributors are geographically diverse, and IRC gives us a good way to coordinate and talk to each other around the globe. If you&#8217;re new to IRC, <a href="https://addons.mozilla.org/en-US/firefox/addon/16">ChatZilla</a> is an easy place to start. Most projects have their own channel on <a href="http://irc.mozilla.org/">irc.mozilla.org</a>, like <a href="irc://irc.mozilla.org/sumo">#sumo</a> for Support and <a href="irc://irc.mozilla.org/amo">#amo</a> for Addons. We&#8217;re also usually in <a href="irc://irc.mozilla.org/webdev">#webdev</a>.</p>
<p>As web developers, are chief weapon is HTML. HTML and CSS. HTML, CSS, and JavaScript. <em>No one expects the&#8230;</em> (Sorry.) On the front-end, we chiefly work in HTML, CSS, and JavaScript, and occasionally other technologies like XML. On the back-end, nearly all of our projects are in PHP or Python.</p>
<p>For version control we mostly use Subversion, though git (and git-svn) has gained a bunch of ground lately. (Addons will be <a href="http://micropipes.com/blog/2009/11/17/amo-development-changes-in-2010/">moving to git</a> sometime next year.)</p>
<p>To work on your own computer, you&#8217;ll probably need to set up Apache, MySQL, and PHP or Python. <a href="http://www.apachefriends.org/en/xampp.html">XAMPP</a> can be incredibly helpful here. Working on Linux (or Mac OS) is usually easier than Windows, and closer to our server environment. A tool like <a href="http://www.virtualbox.org/">VirtualBox</a> will let you run a Linux virtual machine on most other operating systems. It&#8217;s a little slower but switching back and forth is easy. I&#8217;ll try to write about my local development set up soon.</p>
<h3>Our Workflow</h3>
<p>Let&#8217;s go over the life of a bug. This is a little long-winded.</p>
<p>A bug is born either when someone describes a problem or when we decide to add a new feature. (Every project has its own way of doing the latter.) Sometimes our Web <abbr title="Quality Assurance">QA</abbr> team finds problems, sometimes community members do. Then the bug is created, or filed, usually by the person who discovers it—that could be you!</p>
<p>Once a bug has been filed, possibly after some discussion of the best way to fix it, a developer—and that could be you, too—will &#8220;take&#8221; the bug, accepting responsibility for fixing it. Fixing a bug means changing the application in some way: changing a behavior, adding a localization, etc.</p>
<p>When the developer believes they&#8217;ve fixed the problem in their copy, they generate a patch (Subversion&#8217;s &#8220;diff&#8221; command is useful). They then upload that patch as a new attachment, and request review (r?) from someone else. Who does the review will depend on the project and how busy everyone is. If you&#8217;re not sure who to ask, ask in IRC.</p>
<p>The patch will either get an r+ or an r-. An r+ means it&#8217;s good to go, and it can usually be checked in to Subversion (unless there are reasons to wait). An r- means there&#8217;s something wrong. This can range from a patch containing some extraneous data to a patch not solving the problem, and an r- almost always includes a description of the problem.</p>
<p>When a patch with a positive review (r+) gets checked in to Subversion, the developer will include the revision in the bug and change it from <em>new</em> to <em>resolved: fixed</em>. In a few minutes, the change will appear on a staging server that&#8217;s updated frequently with the latest code. Our Web QA staff and contributors will test the bug, compare expected to actual behavior, and with either <em>reopen</em> the bug, if it&#8217;s not fixed, or set the status to <em>verified</em>. Then the bug is considered done. Verified bugs rarely reopen.</p>
<p>Once all the bugs for a milestone are done, we &#8220;freeze&#8221; the source against new commits while Web QA does a final check that everything is in good shape. When QA signs off on the current code, we push the new version onto our production web servers.</p>
<p>So that&#8217;s the life of a bug, from filed to production. When it gets to production, your code can be seen or used by millions of people every day.</p>
<h3>Join Us</h3>
<p>So if you&#8217;re a web developer and want to help Mozilla and Firefox, head over to Bugzilla or IRC and get started. We hope to see you soon!</p>
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