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	<title>Coffee on the Keyboard &#187; interface</title>
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	<description>by James Socol</description>
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		<title>User Interface: Be Nice!</title>
		<link>http://coffeeonthekeyboard.com/user-interface-be-nice-107/</link>
		<comments>http://coffeeonthekeyboard.com/user-interface-be-nice-107/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 15:31:28 +0000</pubDate>
		<dc:creator>James</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Code]]></category>
		<category><![CDATA[Front-end]]></category>
		<category><![CDATA[interface]]></category>
		<category><![CDATA[messages]]></category>
		<category><![CDATA[spore]]></category>
		<category><![CDATA[ui]]></category>
		<category><![CDATA[ux]]></category>

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		<description><![CDATA[A short post for a busy week. I just downloaded the Spore Creature Creator, and this file showed up on my desktop: 792248d6ad421d577132c2b648bbed45_scc_trial_na.exe. Why not &#8220;Spore Creature Creator Trial Install.exe&#8221;, or, if spaces aren&#8217;t your thing, &#8220;SporeCreatureCreatorTrialInstall.exe&#8221;? Either would be infinitely more meaningful than an MD5 hash followed by an acronym and a region code. [...]]]></description>
			<content:encoded><![CDATA[<p class="note">A short post for a busy week.</p>
<p>I just downloaded the <a href="http://www.spore.com/trial">Spore Creature Creator</a>, and this file showed up on my desktop: <strong>792248d6ad421d577132c2b648bbed45_scc_trial_na.exe</strong>.</p>
<p>Why not &#8220;Spore Creature Creator Trial Install.exe&#8221;, or, if spaces aren&#8217;t your thing, &#8220;SporeCreatureCreatorTrialInstall.exe&#8221;? Either would be infinitely more meaningful than an MD5 hash followed by an acronym and a region code.</p>
<p>While the developers <em>may</em> have had a reason (though I can&#8217;t imagine it&#8217;s a good enough reason) to use this file name, the web team has no excuse.</p>
<p>There&#8217;s a lesson here: be nice to users. Whether it&#8217;s just a file name or <a href="http://www.codinghorror.com/blog/archives/001120.html">helpful error messages</a> or designing a user interface/experience, don&#8217;t treat your users like machines that parse your (bizarre) internal formats.</p>
<p>And Will Wright, if you&#8217;re listening, ask someone to rename that file.</p>
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